CUSTOMER DATA PLATFORM

Omnichannel marketing campaigns (Email, SMS, and WhatsApp)

Omnichannel campaign platform for Email, SMS, and WhatsApp. Increase the effectiveness of your marketing campaigns with AI powered by first-party data.

More than 700 retail companies have grown with Leal

HOW DOES IT WORK?

Improve contactability and conversion rates with artificial intelligence

Personalize your communications

Automate your campaigns

Activate your segmented audiences

Monitor your campaigns

Personalize your communications

Create personalized communications using your customer data. Powered by artificial intelligence, send the right message, to the right customer, at the right time, through the best channel.

Replace A/B testing with AI testing using the OfferFit integration. Make the best decision for each customer by testing every variable at your disposal (messages, products, incentives, channels, and timing).

Automate your campaigns

Create automated campaigns and schedule sends and replies to engage the right customers at the right time. Schedule sends based on behavioral criteria and customer profiles.

Access campaign templates optimized for conversions, whether to celebrate customer birthdays, reactivate at-risk customers, reward your best customers, and more.

Activate your segmented audiences

Segment your audiences into static and dynamic audiences that update with every interaction and transaction. Build them from your customer data (demographic, transactional, behavioral, psychographic) and use them in your campaigns to drive higher effectiveness.

Monitor your campaigns

Monitor campaign results in real time, accessing attribution data by channel and campaign. Get accurate metrics on your communications in real time. Identify what works and what does not so you can focus efforts on the right initiatives.

You can also respond to customer feedback by combining this with the Voice of Customer module.

Discover everything you can do with
an omnichannel campaign platform

Explore use cases

Segment your customers across
Email, SMS, and WhatsApp.

Integrate your tools

With more than 350 integrations, Leal 360 centralizes your

Create intelligent audiences with

Segment your customers based on multiple attributes, including their buying behavior. Create dynamic audiences that are updated with each interaction.

Offer highly

Create campaigns and product promotions adapted to the preferences of each customer, based on their own data.

Look at what others like you have
achieved with

UP TO

+20%

In the purchase frequency of your customers.

UP TO

+8%

Increase in the average purchase ticket.

UP TO

+2X

In the repurchase rate of your customers.

UP TO

+25X

From ROI (return on investment)

We used to leave money on the table: we made assumptions about who our customers are. Now we know them better and can customize our campaigns and get insights in real time from the same platform.”

Dyana Canjura
Sales Manager